Adobe/Macromedia Product Activation
November 22nd, 2006
An open letter to Adobe/Macromedia regarding their insipid and arcane product activation system. From: Someone who tried
Dear Anyone Who Cares,
I bought the Macromedia MX 2004 Suite a few years ago for Flash and Fireworks because I wanted to learn how use them. I ended up really liking them. I even liked (to a lesser extent) DreamWeaver. Hell, given time, I probably would’ve liked Freehand. But screw you. I’ve just sat through about an hour and half phone session in which I was passed between 5 different people who didn’t help me at all. Apparently, I’m Somebody Else’s Problem.
What was I trying to do? Just the right thing, according to your stupid licensing crap. I was attempting to transfer a license for the MX 2004 Suite from my Win to my Mac, but instead got passed around like a hot potato until some guy from India (not certain here) told me that the other four were wrong and I couldn’t do anything with my software except transfer it to another windoze machine. I don’t care who you hire for support, how about you just make sure they’ve all RTFM, alright?
What about me then? No doubt I am was one of the last few people that says said, “If I’m going to use software, I’ll buy a legal copy of it.” Well guess what? I see where my money is going and now, I’m not Somebody Else’s Problem. I’m yours. You’ll know where to find me.
Sincerely,
A Freed User